Almost two weeks after issues plagued move in at Vie at Raleigh, some students have noted that many of their concerns have not been handled and that they continue to struggle with management.
Approximately 30 students filed complaints at the Vie apartment complex, following a variety of sanitation and damage issues. The host of problems included dirty rooms, broken amenities and long wait times.
The problems during move in were said to be result of two cleaning crew members quitting. Kamie Henderson, general manager of Vie, assured tenants that their issues were being addressed, as previously reported by Technician.
Heather Schriefer, a third-year studying environmental science, noted that while some of their complaints have been addressed, many have been ignored. Upon moving in, Schriefer and her roommates notified the Vie staff of several issues.
“We put in a work order [for the microwave] when my first roommate moved in May, they finally came yesterday and installed it,” Schriefer said. “Our dryer still does not work and the laminate is ripped up.”
Not only have the problems not been addressed, but Schriefer has not received any substantial form of compensation for the inconvenience.
After unintentionally running into a corporate manager, Schriefer says she was offered a $50 gift card, which she declined.
Mia Connell, a third-year studying sociology, recounted her experience at Vie.
“It was pretty dingy, you could tell that no cleaning crew had come in since move-out [last year],” Connell said. “We ended up cleaning the apartment ourselves.”
Connell also said that the Vie management was originally unresponsive to her complaints.
“We filed our complaints in the move-in report and we had to follow up twice before anything was solved,” Connell said.
Leasing a four-bedroom apartment at the Vie is estimated to be around $599 per month for each tenant with electricity included, according to Vie’s website.
Rebekah Middleton, a fourth-year studying philosophy, was leasing a fully furnished apartment.
“When I first moved into the Vie, I was not supplied with living room or dining room furniture or a working washing machine and dryer for the first two weeks of living in the supposedly fully-furnished apartment,” Middleton said. “I left messages and emails with management that were never responded to regarding this issue, and only after two phone calls from my father did they comply and deliver my furniture.”
While the cost of living at Vie may be less than other student housing options, Middleton believes that the apartments cost-effectiveness was not worth the trouble.
“Although the rent here is relatively inexpensive compared to other complexes closer to campus, I would rather pay slightly more elsewhere in rent costs if it meant better management,” Middleton said.
However, the problems with move in were just the beginning of the troubles plaguing Vie. A shooting that occurred at the apartments early Sunday morning has increased concern among some residents.
Connell says that the shooting could be the final straw for her.
“After the events this weekend, some of my roommates are looking in to terminating our lease,” Connell said.
Vie at Raleigh did not respond for comment by the time of publication.